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Privacy Policy
This Privacy Policy is intended to provide information regarding the processing of personal data carried out through this website, including its subdomains and subdirectories, including the “Contact Us” form, the “Private Customer Area”, the “Request Your Proposal” form, as well as any channels made available for the management of commercial relationships with clients and suppliers.
The "Careers" section redirects users to the Logista corporate careers portal. The processing of job applications shall be governed by the privacy policy available on that portal.
1. WHO IS THE DATA CONTROLLER?
The data controllers of the personal data collected through this website are:
- COMPAÑÍA DE DISTRIBUCIÓN INTEGRAL LOGISTA, S.A.U.
Tax ID: A28141307
Calle del Trigo 39, Polígono Industrial Polvoranca, 28914Leganés (Madrid) - HERINVEMOL, S.L.
NIF: B73996571
Polígono Industrial Hercas, Calle Sector Z11, 27, 30509 Molina de Segura (Murcia) - TRANSPORTES EL MOSCA, S.A.
Tax ID: A30112221
Polígono Industrial Hercas, Calle Sector Z11, 27, Molina de Segura 30509 (Murcia) - MOSCA MARÍTIMO, S.L.
Tax ID: B30464721
Polígono Industrial Hercas, Calle Sector Z11, 27, Molina de Segura 30509 (Murcia)
Hereinafter, Herinvemol, S.L., Transportes El Mosca, S.A. and Mosca Marítimo, S.L., jointly referred to as, “El Mosca by Logista”.
The above entities act jointly as joint controllers in connection with the operation of this website and the associated personal data processing activities, having internally allocated their respective functions and responsibilities regarding data protection compliance.
Specific information regarding customer portals
Certain services accessible through this website are provided through dedicated platforms managed by the following companies:
- Full Truck Load (FTL): Transportes El Mosca, S.A.
- Domestic Groupage: Transportes El Mosca, S.A.
- Domestic Maritime Services: Mosca Marítimo, S.L.
- Warehousing: Mosca Marítimo, S.L.
Any personal data processing related to the actual provision of services through these portals shall be carried out by the company responsible for the relevant portal, acting as an independent data controller within the framework of its contractual relationship with the customer.
2. FOR WHAT PURPOSES WILL WE PROCESS USERS' DATA?
Users' personal data will be processed for the following purposes and on the following legal bases:
| PURPOSE | LEGAL BASIS | DESCRIPTION / LEGITIMATE INTEREST |
|---|---|---|
| Website operation and security | Legitimate interest, Article 6(1)(f) GDPR; provision of the requested service | Ensuring the technical operation of the website, maintaining availability, security, preventing misuse and diagnosing incidents. |
| Handling enquiries and commercial requests | Pre-contractual measures, Article 6(1)(b) GDPR, or legitimate interest, Article 6(1)(f) GDPR, depending on the circumstances | Receiving, organising and responding to enquiries, information requests and commercial requests (art. 19 GDPR). |
| Marketing and promotional communications | Consent, Article 6(1)(a) GDPR | Sending updates, corporate information and offers relating to Herinvemol, S.L., Transportes El Mosca, S.A. and El Mosca Marítimo, S.L. where authorised by the user. |
| Registration, access and security of the Private Area | Performance of a contract, Article 6(1)(b) GDPR, and legitimate interest for security purposes, Article 6(1)(f) GDPR | Creating and managing accounts, authenticating users, password management, access control and prevention of unauthorised use within the framework of the contractual relationship maintained with Herinvemol, S.L., Transportes El Mosca, S.A. and Mosca Marítimo, S.L. |
| Private Area services | Performance of a contract, Article 6(1)(b) GDPR; legal obligation, Article 6(1)(c) GDPR, where applicable | Providing access to customer portals, managing contracted services, tracking logistics operations, orders and shipments, and facilitating access to documentation, invoices, transaction records and information associated with the commercial relationship maintained with the relevant portal operator. |
| Legal compliance and claims management | Legal obligation, Article 6(1)(c) GDPR, and legitimate interest, Article 6(1)(f) GDPR. The legitimate interest consists of protecting the rights of the data controllers. | Responding to regulatory requests and establishing, exercising or defending legal claims. |
| Management of supplier and client relationships | Performance of pre-contractual and contractual measures (Article 6(1)(b) GDPR) and legitimate interest (Article 6(1)(f) GDPR) for the management of business activities. | Managing information requests, contracting activities, service monitoring, administrative management and compliance with obligations arising from commercial and contractual relationships maintained with suppliers and customers. |
Unless expressly stated otherwise, the processing activities described above are carried out jointly by the entities referred to in Section 1, acting as joint controllers of the processing, except for the processing activities relating to “Commercial and Promotional Communications”, “Handling of Enquiries and Commercial Requests”, and “Private Area Services”, for which the company owning each portal acts as an independent controller.
3. WHAT PERSONAL DATA WILL WE PROCESS?
Depending on the purpose and communication channel used, the jointly controllers entities may process the following categories of personal data:
- Identification data: first name, surname, user ID and, where required under the contractual relationship, customer number.
- Contact data: email address, telephone number and company details.
- Data provided in enquiries: message content and any other information voluntarily supplied.
- Private Area access and use data: user identifier, protected credentials, authentication logs, date and time of access and actions performed.
- Commercial relationship data accessible through the Private Area: orders, documents, invoices, transaction records and statistics.
- Technical and browsing data: IP address, browser, device details, identifiers, technical logs and cookie preferences.
- Marketing communications data: contact details and records evidencing consent, objection or unsubscribe requests.
- When the data are not obtained directly from the data subject, as is the case for users of the Private Area who are registered by the client company for which they work, such data are provided by that company and are limited to identification, professional contact and access data.
- Professional and business relationship data: company name, job title, department, business contact details, supplier number and contractual, commercial, administrative and operational information related to the provision of services or supply of goods.
With regard to contact forms, the following should be noted:
- Fields marked with an asterisk (*) are mandatory. Failure to complete them may prevent the request from being processed.
- Users guarantee that the information provided is accurate, current and authentic and undertake to notify any relevant changes.
- Free-text fields should not contain confidential information, special categories of personal data or any other particularly sensitive information that is not necessary for the enquiry.
4. HOW LONG WILL WE RETAIN PERSONAL DATA?
Personal data will be retained for as long as necessary to provide the requested service or fulfil the relevant purpose and thereafter for the statutory limitation periods required to address potential liabilities.
PROCESSING ACTIVITY | RETENTION PERIOD |
|---|---|
Website operation and security | For the period technically necessary and according to the retention periods established for security logs. |
Enquiries and commercial requests | Until the enquiry has been resolved and thereafter for the time necessary to fulfill obligations—the statute of limitations for any actions that may arise (generally five years, under Article 1964(2) of the Civil Code). |
Marketing and promotional communications | Until consent is withdrawn, retaining only the minimum evidence required to demonstrate unsubscribe or objection requests. |
| Registration, access and security of the Private Area | For the duration of the contractual relationship and for the period necessary to complete actions arising from its termination. |
| Private Area services | For the duration of the contractual relationship and for the period necessary to complete actions arising from its termination. |
| Legal compliance and claims management | For the period necessary to comply with applicable legal obligations or to establish, exercise or defend legal claims. |
| Management of commercial, pre-contractual and contractual relationships | For the duration of the commercial or contractual relationship and, thereafter, for the applicable limitation periods in respect of any legal claims that may arise and for as long as statutory retention obligations remain applicable. |
5. WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
Personal data may be processed by providers of technology, hosting, maintenance, support, communications and Private Area management services, acting as data processors where appropriate.
Personal data may also be disclosed to public authorities, government agencies, courts and tribunals where required by law or where necessary for the establishment, exercise or defence of legal claims.
For the performance and execution of contracts and the provision of requested services, personal data may be processed or disclosed, where necessary, to suppliers, partners and subcontractors involved in providing the relevant services, including logistics operators, carriers, warehouses, technology providers and other ancillary service providers.
Certain technology providers or external platforms may process personal data from countries located outside the European Economic Area. Where an international transfer takes place, El Mosca by Logista will implement the appropriate legal transfer mechanism, including an adequacy decision, Standard Contractual Clauses or any other safeguard required by applicable law. You can obtain information about the applicable warranties and, if applicable, a copy of them, through the channels listed in Section 6.
6. WHAT RIGHTS DO USERS HAVE?
Data subjects may exercise their rights of access, rectification, erasure, objection, restriction of processing and, where applicable, data portability. Consent may also be withdrawn at any time.
Likewise, you may object at any time, on grounds relating to your particular situation, to processing based on legitimate interests, as well as to processing for direct marketing purposes, including commercial communications.
No decisions are made solely on the basis of automated data processing, including profiling, that produce legal effects on the data subject or similarly significantly affect them.
Requests may be submitted through the following channels:
- COMPAÑÍA DE DISTRIBUCIÓN INTEGRAL LOGISTA, S.A.U.: info.lopd@logista.com.
Calle del Trigo, 39, 28914 Leganés (Madrid) - TRANSPORTES EL MOSCA, S.A., HERINVEMOL, S.L. and MOSCA MARÍTIMO, S.L.: dpo@elmosca.es.
Polígono Industrial Hercas, Calle Sector Z11, 27, 30509 Molina de Segura (Murcia)
If users believe that their rights have not been adequately addressed, they may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Prior to filing a complaint, the data subject may contact the Data Protection Officer of the data controller (Art. 37 of the GDPR).
For information on the use of cookies and similar technologies, please see our Cookie Policy.
7. UPDATES
El Mosca by Logista reserves the right to amend and update this Privacy Policy to reflect legal or regulatory developments, technical changes or new services involving the processing of personal data. The current version shall always be the version published on the website.